E-Mail counselling is similar to conventional
counselling. Instead of meeting with your counsellor to talk
over situations, you and your counsellor communicate by e-mail.
This method has advantages. You do not have to travel, meet
face to face, or even synchronise. Your anonymity is guaranteed.
After submitting your initial inquiry you
will be contacted by our principal counsellor to arrange an
assessment. Our counsellor will ask you to provide more detail
about your situation. Based on this information our counsellor
will decide whether or not e-mail counselling will be of benefit
to you. If the decision is affirmative you will be assigned
to a counsellor appropriate to your situation and asked to
agree to a minimum number of sessions, typically ten.
You may then contact your counsellor, sending
an e-mail of up to 2000 words outlining your situation. Your
counsellor will normally respond within seven days acknowledging
your communication and typically asking you to communicate
further on specific aspects. This weekly exchange will continue
for the agreed period and then the situation will be reviewed
between you and your counsellor and a decision reached as
to whether to end there or continue for a further period.
